Jeff Lowrance
Chief Executive Officer
With more than 25 years of Information Technology experience and nearly two decades of serving the unique needs of Health Centers through OSIS, Jeff is uniquely qualified to assist safety-net providers in delivering positive health outcomes through collaboration, training, and the best technological tools and services available.
Jeff began his Health Center focused career as the Director of Information Technology for one of the largest FQHCs in Ohio. He later became the CIO of OSIS, prior to taking the helm. Jeff holds numerous certifications, has served on the Board of Directors for the Ohio Health Information Partnership (OHIP), and was one of the first credentialed Certified Healthcare CIOs in the nation. He is a sought-after subject matter expert, who speaks regularly around the country on Health Center related matters and the importance of sustainability within the safety net that is depended upon by so many in need of these services.
Michael Schramm
Chief Technology Officer
With over 15 years of technology and leadership experience, Michael continues to demonstrate his expertise in connecting the dots between information technology and the business value it can deliver across multiple industries. Prior to joining OSIS, Michael worked at Centric Consulting as the Cincinnati Healthcare Lead helping Centric establish Healthcare services to their current client base.
Michael also worked at IVANS, the largest Medicare Network Service Vendor, as the President of Healthcare Services, driving strategic initiatives while optimizing operational efficiencies. Michael joined the OSIS team in October 2015 as our COO and in late 2017 became the CTO to lead our Customer Service, Information Technology, Database Management, Development and Applications teams.
Heidi Gerner
Chief Operating Officer
As Chief Operating Officer, Heidi focuses on working with the OSIS internal teams to improve efficiencies, monitor compliance, and direct our consulting, support, compliance, and regulatory teams to ensure OSIS continues to provide the best training, support, and optimization consulting to our Member organizations. In addition to overseeing Member support and consulting activities, Heidi brings her passion for supporting Safety Net Providers to helping shape the OSIS Strategic Plan and securing relationships with key partners that bring mission-focused resources and value to our Membership.
Heidi has over 15 years of leadership and experience working with Safety Net Providers to implement, optimize, and support Electronic Health Records for organizations. This has given her an in-depth understanding of what it takes to provide support for the unique needs of Community Health Centers. Using this experience and working closely with the OSIS teams and key partners, Heidi helps to ensure that OSIS is proactively working to advance the optimization of healthcare technologies to stay ahead of regulatory and compliance demands, participate in quality initiatives, and increase efficiency and satisfaction with their Electronic Health Record and Practice Management systems.
Tom Shannon
Chief Financial Officer
Tom joins OSIS with a strong background in financial consulting and process improvement across a wide range of industries. His commitment to constant incremental improvement ensures OSIS business processes are catalysts to growth – not hindrances. These healthy business processes enable OSIS to remain poised to tackle whatever challenge our Health Centers face.
Tom enjoys analyzing financial information to interpret trends and plan for the future, and then translating the results in a way that makes sense to the rest of us. His ability to explain complicated financial information in layman’s terms, combined with a dedication to improvement and full transparency make him a key member of OSIS leadership.
Jennifer Thompson
Vice President of Human Resources
Jennifer is a seasoned Human Resource professional with over ten years of experience in talent acquisition, employee relations, performance management, and organizational development. Her journey is marked by a commitment to fostering employee engagement and empowerment, viewing them as essential elements for organizational success. Jennifer’s strategic acumen, coupled with her unwavering dedication to cultivating positive work cultures, has played a pivotal role in shaping OSIS’s “WE” culture and nurturing high-performing teams.
Jennifer also channels her expertise towards Diversity, Equity, and Inclusion (DEI) efforts. With a keen understanding of the transformative power of diversity, Jennifer spearheads initiatives aimed at creating an inclusive and equitable workplace. Her passion for fostering a sense of belonging and fairness among employees has been instrumental in cultivating a culture where everyone feels valued and empowered to contribute their best.
Aleicia Ennis
Vice President of Business Development
Aleicia is a dynamic business development strategist with over a decade of experience across sales, strategic partnerships, and marketing practices. Her unwavering passion lies in driving growth, nurturing client relationships, and uncovering new market opportunities. Aleicia joined OSIS in 2015, immersing herself in various roles within the Business Development Department. Her strategic insight and dedication propelled her to assume leadership of the team, where she continues to orchestrate impactful initiatives.
As VP of Business Development, Aleicia envisions the continued expansion of OSIS’ network of Community Health Centers (CHCs) and service offerings that will continue to drive sustainable growth. Whether negotiating deals or shaping long-term business strategies, Aleicia’s vision, combined with her strategic prowess, ensures that OSIS continues to make a difference in CHCs’ vital work—providing care to underserved populations.
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